Frequently Asked Questions
You've got questions, we've got answers. Read through our Frequently Asked Questions for wash and fold, dry cleaning, laundromat services, commercial laundry, and laundry pickup and delivery services.
Laundromat FAQ
- Store Hours: Monday – Saturday: 8:00 AM – 9:00 PM
- Sunday: 9:00 PM – 6:00 PM
Last wash is 45 minutes before closing.
Monday through Saturday it's at 8:15 PM.
Sunday it's 5:15 PM.
Our modern machines at Boomtown accept quarters, credit/debit cards, and mobile pay.
Pricing varies by machine size. Our massive 60 lb washers cost more per cycle but handle 6+ loads at once, saving you time and money.
Wash and Fold Questions
It’s a full-service option where we wash, dry, and meticulously fold your clothes so they are drawer-ready.
By the pound. We weigh laundry when dry.
Please see our Pricing page for the most current price and minimum.
Never. We have a strict "No-Mix" policy. Your laundry stays separate from start to finish.
Standard orders are ready next-day. Same-day service is available for a small per-pound upcharge if dropped off by 2:00 PM.
Pickup and Delivery Questions
We cover Cushing, Stillwater, Bristow, Drumright, Stroud, Sapulpa, and the greater Tulsa metro area.
There is a slightly higher per-pound rate for the convenience of door-to-door service. Recurring weekly schedules receive a discounted rate.
No. Most customers leave laundry in a designated "safe spot" (porch, etc.). Just let us know where to look.
Please see our pricing page for the most current price and minimum.
Commercial Service Questions
We specialize in the oil industry (coveralls), nursing homes, schools/athletics, and restaurants.
We provide customized bids based on your specific volume and frequency. Bulk discounts and monthly billing are available.
Yes. Items like horse blankets and industrial coveralls are processed. These are typically charged per-piece rather than by the pound.
Losses & Damages Questions
We aren't responsible for wear-and-tear or items left in pockets. If we make a clear error, we will work with you on a fair solution.
Verification is rare due to our "No-Mix" policy. Verified losses are reimbursed based on depreciated value (per industry standard guidelines).
Please inspect laundry immediately. Issues must be reported within 24 hours to (918) 896-2492 or Boomtownwashhouse@gmail.com.
We are not responsible for losses and damages to your order prior to driver pick-up or after driver drop-off.
Call (918) 896-2492 for immediate assistance. We are happy to reschedule pick-ups and drop-offs due to inclimate weather.
